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An awesome user interface IS your strategic weapon
When software vendors started selling configurable enterprise systems with a GUI (graphical user interface), it was thrilling to see your own company’s logo in the upper right or left of the screen....
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The Best of the Topcoder Blog: 23 Hours of Innovation & Design
Last week Appirio's crowdsourcing community, Topcoder, had the privilege of attending and presenting at the Innovation Partnership Program (IPP) event, delivered by XPRIZE and Singularity University....
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Salesforce and Microsoft Forge Ahead as Friends
By John Gorup and Nick Hamm 11 months after stirring up the tech world with an announced salesforce.com/Oracle partnership, Marc Benioff announced that he and Microsoft CEO Satya Nadella will be...
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The Sierra Club: Success with Salesforce Sales Cloud
What makes the Sierra Club an exceptional nonprofit organization? Not only have they spent more than 100 years dedicated to protecting millions of acres of wilderness, passing acts to purify our water,...
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A Look Forward at the Future of Customer Experience
Glasses that store information about your friends’ faces, apps that get food from any restaurant delivered right to your door, home security at the virtual click of a virtual button — these are things...
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And Now for Something Different: Why Go to Dreamforce ’15?
With Dreamforce ’15 just a month away, it’s worth pondering: why do we go to Dreamforce — the Coachella of tech festivals, if you will — year after year? Typically, it’s to hear the latest news from...
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Now You Can Manage Complex Cases with Salesforce for HR
We recently wrote about Salesforce’s journey into the world of HR. Salesforce’s move into the HR realm may come as a surprise, but in fact, Salesforce is a platform many companies already use to solve...
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IBM’s Bill Bodin Discusses Spring Into Bluemix, Crowdsourcing, and Collaboration
The Spring Into Bluemix challenge series recently hit the halfway point. We thought this would be a great time to sit down with Bill Bodin, Distinguished Engineer and CTO Mobility at IBM. Bill holds...
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How Crowdsourcing Took Otis Elevators to the Top
For over 150 years, Otis Elevator Company has helped people reach the peak of some of our most celebrated structures — the Eiffel Tower, the Empire State Building, and even Disney’s Twilight Zone Tower...
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The Future of Work: Why You Need a Digital Workplace Strategy
The way we work has changed drastically in the last 50 years — even in just the last 5 years. For many of us, these changes include virtual work, new digital tools and services, and more attention to...
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How to Grow a Quality Email List
Wanting to grow your company’s email list stems from a simple idea: “I have 10,000 subscribers, but I want a million subscribers.” That’s a leap, and takes a considerable amount of Customer Experience...
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